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Tag Archives: chatbots

Tag Archives: chatbots

An Outside Industry Perspective on Chatbots

by Drew Meyers on 11:00 am May 29, 2017

If you’re an agent or broker, chances are good you probably won’t find much value in watching the following video. However, if you’re a founder, executive, consultant, or technology vendor in this industry, you should. The video is an interview with Paul English, the founder of Lola (and a co-founder of Kayak & Director at Partners in Health, an organization I greatly admire), at the Phocuswright conference. Lola is a personalized travel assistant, by way of a simple messaging interface. While Lola is absolutely developing an … Read More »

Chatbots (and AI) — and Winning the Consumer

by Drew Meyers on 1:21 pm February 10, 2017

There’s a lot of talk about AI and bots. Much of it centered around increased conversion and acquisition. Cool tech for the sake of tech is great. But that doesn’t make it a business, nor does it make it a product consumers want (or need) to use. What problem is AI/bot X solving for buyers and sellers? Is the solution/experience 10x as good as the present one? It seems focusing on segments of the real estate industry where frequency of transactions are much, much higher — investing, rentals, home builders, etc … Read More »

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