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Tag Archives: empathy

The Real Key to Great Product: Empathy

by Drew Meyers on 10:00 am April 19, 2017

I read Why the best product managers don’t build the features their users ask for the other day, as a result of seeing a Re-Tweet by Greg Fischer of this tweet. Building product is what I do and, hence, something I think about constantly. The part that hit home for me: …the fundamental responsibility of a product manager is not to be the company’s leading expert on the product but to be the company’s leading expert on the customer At a fundamental level, product management deals … Read More »

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