Online Search :: Outdoor and Indoor Descriptions Are More Important Than Ever
When considering obtaining optimal face-time for your listings in classified sites, we commonly think in-terms of selecting values from a drop-down list, a checkbox…number of baths, bedrooms, garage size, lot size, mountain or ocean view, etc…equally true from perspective of (a) adding a listing and (b) conversely when users search.
But there is more for agents/brokers to be concerned with, to ensure their listings get “face-time” on many online real estate classifieds.
Time to get Geeky…
So where is online search heading and how can you remain competitive?
The growing frontier is definetely keyword search. It’s here and it’s growing. In terms of Computer Science, it’s a realm called “Natural Language”. We see it today with companies like Vast, Roost, Oodle and other online classifieds, where keywords are an intricate part to the online, consumer search experience…where the importance of keyword search for RE professionals is now extremely important.
Given the example of Roost to the right, we see opportunities for consumers to refine search results on key words like “Hardwood Floors”…rich keywords and phrases. I remember Joel of FOREM once mentioned folks from Boston searching for “Wicked” features, like a “Wicked Kitchen” per se.
Why Care?
One Word…Syndication. For me, Point2 is most robust in syndication partners (see graph of Point2 Syndication Partners). From the Graph, you’ll note syndication to Vast and Oodle from Point2. If Point2 syndicates to Vast…your listings are now at Overstock.com as noted by Inman. Given Point2 syndicates to Oodle.com…your listings are now at Walmart.com per Joel Burslem at FOREM..
Heck, Point2 could extend their graph to be
- Point2 –> Vast –> Overstock
- Point2 –> Oodle –> Walmart
What You Need to Do
Be top heavy in your “outdoor” and “indoor” descriptions of a property, more so than below:
Warning. What is a checkbox for “hardwood floors” on your base technology for listings, also available for consumers to check when searching…may not be a checkbox for consumers searching on syndication partners, whose search is different and constantly evolving. “Hardwood Floors”, “Oversized Cabinets”, etc…all needs to be in the description (you may even feel like your duplicating the information because it was a “checkbox” when you added the listing…so be it).
Go top heavy in keywords and phrases in your descriptions…leave nothing to the imagination, get it in there, double it up, be long-winded, be extremely verbose.
What Online Classifieds May Be Doing With Your Listings
I brushed off a graph from my master’s thesis in Mgmt Information Systems, to give insight on how online classifieds who are implementing natural language search…how they may be parsing, chopping up and indexing your listing’s interior and exterior descriptions.
It’s a process called “Noun Phrasing”…extracting the meaty and important phrases from sentences. Given listings, it may be “Remodeled Kitchen”, “Large Lot”, “Game Room”, etc that online classifieds may be extracting and indexing for natural language search.
Bottomline…
Takeaway. Because of syndication and different searching methods available on consumer sites, your descriptions must more keyword-rich than ever before.
As an agent I would not care if my listing was found by a consumer browsing Overstock.com while perusing new digital cameras. Overstock is not the #1 destination for real estate consumers….However…
If my listing was syndicated to a not-so widely visited site…but my listing was on the first page of search results by a consumer looking for “jacuzzi tub”, “oversized lot”, “mountain view”, “remodeled kitchen”, “shed”, “Phoenix, AZ”…..I’d take the lead and run w/ it.
Zoomf Blog - UK Property Blog » Blog Archive » The Importance of detailed property descriptions
Posted at 02:46h, 20 June[…] detailed property descriptions Written by Richard on June 20, 2008 This morning I read a post from Geek Estate blog about the importance of agents providing as much detail in their descriptions of properties as […]
James Shiner
Posted at 07:46h, 20 JuneNot all of us from Boston say wicked, that’s just a wicked stereotype 🙂
Marc Grayson
Posted at 09:00h, 20 JuneJames, how are those “Wicked Celtics” doing?
Online Classifieds will get “smarter” in combing and utilizing the information rich descriptions associated w/ listings.
Challenges for online real estate classifieds to make most use of narratives for descriptions…a good “thesaurus” on their back-end.
EXAMPLE
— Microsoft Office 2007
— MS Office 2007
— MS Office 2K7
All the phrases above are referencing the same “thing”…not to get long-winded, but online classifieds looking to engage keywords / phrases as part of the search experience, will have to work within confines of agents/brokers “saying the same thing”, but in slightly different ways. Given the phrases above…search by consumers should treat as the same.
Wade Munday
Posted at 11:46h, 20 JuneMarc,
I’ve always tried to make my property descriptions very descriptive to entice the buyer to want to see the house. Obviously there will be some keywords in the description, but I’ve typically relied upon the information input with the listing to provide the basic information regarding the property.
Most multiple listing services (MLS) have a maximum amount of characters that you can add to the property description, so there will be a trade off of cramming the descriptions with keywords and making the descriptions paint a picture of the house.
I guess there will be a trade off in filling the description with key words vs trying to paint a picture of the house.
Derek Overbey
Posted at 12:57h, 20 JuneHey Marc,
Your last comment is interesting because agents have been using their own “description language” for years. This was not necessarily self-imposed but out of necessity by the lack of space provided in most MLS systems.
The problem is that most consumers don’t speak this language but want to know about these specific features when refining their search.
As you stated in your post, we at Roost.com are taking this consumer need into consideration to hopefully provide one of the better experiences available.
Thanks for grabbing on to what we are doing at Roost.com and hopefully we, as well as others, can continue to speak the right language.
Derek Overbey
Senior Director of Partnership Strategy
Roost.com
Brian Wilson
Posted at 13:02h, 20 JuneMarc,
You are definitely the smartest guy in this class. When I saw that mathematical diagram it took me back to college math systems and “fractal rabbits.”
It is an interesting concept that listings maybe soon thought of more as a website page and have meta considerations like meta-header, meta tags and meta descriptions and keyword densities. It is really going to come down to which site prevails in setting the standard for listings display.
Marc Grayson
Posted at 13:45h, 20 JuneDerek,
Roost is on path of brilliance, especially with need for refining search results, to reduce a large result set using natural language.
Per your comments Darek and that of Wade, sounds like MLS descriptions should be heavily based on phrases…refraining from sentences, get to the heart of it. As MLSs embrace syndication partners, one can only hope limitations on the amount of text for interior / exterior descriptions would be relaxed
I wonder if agent websites or other services with syndication partners have such tight restraints on the amount of narrative for interior / exterior descriptions.
At Roost, Vast, Oodle, etc…I’d be curious as to what “phrases” are commonly used in search.
Is it “Breakfast Area” or “Breakfast Nook”? If I’m limited to a certain number of characters in the MLS…I may want to follow the “consumer standard” for search terms. I’d be curious to know the “popular” way to phrases used…especially if narrative for interior / exterior may be limited in number of characters.
oliver bing
Posted at 02:55h, 24 JuneLondon Online estate agents ensure that our customers have as much “face-time” as possible. Our clients show potential buyers around their homes themselves therefore encouraging a much more personal and detailed approach.
Rick Belben
Posted at 12:02h, 24 JuneYou make a good point about how some consumers are searching for homes by keywords. If only we had more room in the MLS to better enrich the description.
Kay Baker Wilmington NC Real Estate
Posted at 13:09h, 01 JulyYes, I totally agree that point 2 NLS offers the most syndication as it truly uploads to the super giants. And, it truly pays to be more descriptive these days, with discriminating buyers are doing just that.
Kay Baker Wilmington, NC real estate
http://www.cbbaker.com