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Bots, and Real Estate

Some of you may have heard the recent news Facebook launched a bot platform for messenger (see GeekWire post here).

FB bot platform

The developers/technologists reading should head over and learn more here: https://messengerplatform.fb.com/

What are some of the uses for the bot platform in a real estate context?

How about for answering basic questions about listings, and scheduling showings?

Buyer: I’m interested in 1511 2nd Ave N as a result of driving by it this morning on my way to a meeting. What middle school does this fall into?

Bot: McClure Middle School

Buyer: Great, thank you.

Bot: Are you interested in scheduling a showing this weekend?

Buyer: Yes

Bot: Would Friday, April 22 at 2 pm or Saturday at 11:30 am work?

Buyer: Yes, Friday afternoon.

Bot: Great. Your appointment with Joe Agent is confirmed for Friday at 2 pm. Joe can be reached at 206-555-5555.

It could certainly be more complex than that as well, but I think you get the general idea. I suspect we’ll see quite a bit of experimentation in this space in 2016.

What other bot ideas do you think would be valuable?

PS: If you’re a technologist building a bot and interesting in sharing more of the nitty gritty technical details of doing so in a guest blog post, please let me know by shooting me an email at drew at horizonapp co.

About Drew Meyers

Founder of Geek Estate Blog / Geek Estate Labs. Zillow Alum. Travel addict & co-founder of Horizon. Social entrepreneurship & microfinance advocate. Fan of Red Hot Chili Peppers and Kiva.

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  • Drew, thanks for this post. I think there are hundreds of things bots can do for buyers and sellers. I am going to start exploring this more and try to build a bot that is useful.

    • In thinking about it further, Realtors might prefer to just answer questions rather than use a bot. We are not a high volume, high transaction company with a very low price point. We want to provide really good service to leads and get to know them, and a bot would not really get to know them.

  • Daniel Ahmadizadeh

    Would love to share more information about what we’re up to with your community. Awesome post. 🙂

  • Actually, there is a growing demand for Real Estate Facebook Messenger bots. A few chatbot templates for real estate brokers already listed on BotMakers
    https://botmakers.net/chatbot-templates/explore/real-estate

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