Bots, and Real Estate
Some of you may have heard the recent news Facebook launched a bot platform for messenger (see GeekWire post here).
The developers/technologists reading should head over and learn more here: https://messengerplatform.fb.com/
What are some of the uses for the bot platform in a real estate context?
How about for answering basic questions about listings, and scheduling showings?
Buyer: I’m interested in 1511 2nd Ave N as a result of driving by it this morning on my way to a meeting. What middle school does this fall into?
Bot: McClure Middle School
Buyer: Great, thank you.
Bot: Are you interested in scheduling a showing this weekend?
Buyer: Yes
Bot: Would Friday, April 22 at 2 pm or Saturday at 11:30 am work?
Buyer: Yes, Friday afternoon.
Bot: Great. Your appointment with Joe Agent is confirmed for Friday at 2 pm. Joe can be reached at 206-555-5555.
It could certainly be more complex than that as well, but I think you get the general idea. I suspect we’ll see quite a bit of experimentation in this space in 2016.
What other bot ideas do you think would be valuable?
PS: If you’re a technologist building a bot and interesting in sharing more of the nitty gritty technical details of doing so in a guest blog post, please let me know by shooting me an email at drew at horizonapp co.
Bryn Kaufman
Posted at 12:01h, 22 AprilDrew, thanks for this post. I think there are hundreds of things bots can do for buyers and sellers. I am going to start exploring this more and try to build a bot that is useful.
Bryn Kaufman
Posted at 20:19h, 22 AprilIn thinking about it further, Realtors might prefer to just answer questions rather than use a bot. We are not a high volume, high transaction company with a very low price point. We want to provide really good service to leads and get to know them, and a bot would not really get to know them.
Daniel Ahmadizadeh
Posted at 20:26h, 23 AprilWould love to share more information about what we’re up to with your community. Awesome post. 🙂
Alexander Gamanyuk
Posted at 04:58h, 08 AprilActually, there is a growing demand for Real Estate Facebook Messenger bots. A few chatbot templates for real estate brokers already listed on BotMakers
https://botmakers.net/chatbot-templates/explore/real-estate