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Tag Archives: bots

Tag Archives: bots

An Outside Industry Perspective on Chatbots

by Drew Meyers on 11:00 am May 29, 2017

If you’re an agent or broker, chances are good you probably won’t find much value in watching the following video. However, if you’re a founder, executive, consultant, or technology vendor in this industry, you should. The video is an interview with Paul English, the founder of Lola (and a co-founder of Kayak & Director at Partners in Health, an organization I greatly admire), at the Phocuswright conference. Lola is a personalized travel assistant, by way of a simple messaging interface. While Lola is absolutely developing an … Read More »

More on Chatbots

by Drew Meyers on 9:30 am April 6, 2017

You likely know I’ve been thinking about bots recently. For those curious about the topic, I encourage to to read Inside chatbots’ year of growing pain: We’re at an inflection point on Marketing Land. Like I said, I do see potential for bots. I just think we’re early days. Would it be accurate to sum up where bots are today, by saying: Hey, I’m just a dumb bot. Or, is there something I’m missing?

What Happens When Alexa Talks First?

by Drew Meyers on 12:13 pm February 16, 2017

Most mornings, I ask Alexa about the weather and daily news. It’s replaced me using my oven timer (best feature by far). Unfortunately, Alexa/AppleTV don’t work together, or I’d use Alexa a lot more (have an AppleTV, and play a lot of music using the YouTube app). It’s honestly pretty useless for random questions, but that will get better over time (I’m sure Google Home is much better at that side). At Inman, Rich Barton brought up an interesting question in his discussion with John Cook: What … Read More »

Chatbots (and AI) — and Winning the Consumer

by Drew Meyers on 1:21 pm February 10, 2017

There’s a lot of talk about AI and bots. Much of it centered around increased conversion and acquisition. Cool tech for the sake of tech is great. But that doesn’t make it a business, nor does it make it a product consumers want (or need) to use. What problem is AI/bot X solving for buyers and sellers? Is the solution/experience 10x as good as the present one? It seems focusing on segments of the real estate industry where frequency of transactions are much, much higher — investing, rentals, home builders, etc … Read More »

Geeking Out On Artificial Intelligence In Real Estate

by Nathan Joens on 8:00 am September 6, 2016

As a real estate guy, sometimes I look over to my data scientist’s screen and believe what he is doing is some sort of magic — it’s like pure computer science sorcery. I mean, they’re building a chatbot that can communicate using human language and learn from the conversations it’s having. It’s like me every time I have a conversation with my data science team I learn something about artificial intelligence and I’d like to share that with you. So straight from the minds of 3 … Read More »


The Future of Search….and Bots

by Drew Meyers on 3:30 pm May 10, 2016

You may have read the recent post on Inman (subscription wall) about bot vs broker when sourcing homes for a buyer to tour. It says, in an unscientific test, the bot can more accurately recommend the properties buyers will like viewing in person. I wrote a post several years ago about the future of real estate search, and how I believe it’s less is more, and you. Maybe I’m wrong — but I still believe there is an opportunity for agents to play a meaningful part … Read More »

How A Bot Reduced Our Workload By 80%

by Ben Kubic on 9:00 am April 26, 2016

As both Drew and now Nathan have written, there is a lot of nascent interest in bots for real estate. Most technologists tend to focus on the consumer-facing use cases: helping buyers figure out which homes to look at, answering basic questions about listings, etc. At Virgent, we took a little bit of a different tack. Since we exclusively focus on home sellers, we handle a lot of showing requests from buyers’ agents – in some cases it can be dozens of requests a day. It … Read More »

Bots, Aren’t So Elementary, Watson

by Nathan Joens on 8:00 am April 25, 2016

Bot, Why? Sherlock Holmes once said, “It is my business to know what other people don’t.” Real estate agents can certainly attest to this as they are inundated with requests from prospective home buyers and sellers for information. This information is a real estate agent’s most valuable asset, but what does this mean for the consumer? It means we have to wait 5 hours for a response with no real context…   Bots Are Better People Bots are built by context and what consumers want is a simple, … Read More »

Bots, and Real Estate

by Drew Meyers on 11:22 am April 22, 2016

Some of you may have heard the recent news Facebook launched a bot platform for messenger (see GeekWire post here). The developers/technologists reading should head over and learn more here: What are some of the uses for the bot platform in a real estate context? How about for answering basic questions about listings, and scheduling showings? Buyer: I’m interested in 1511 2nd Ave N as a result of driving by it this morning on my way to a meeting. What middle school does this fall into? Bot: McClure … Read More »

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